Privacy Policy

Introduction

Together Group takes privacy very seriously and adheres to the UK standards for information protection.

Please read this privacy policy carefully and contact us if you have any questions or concerns. This privacy policy outlines what data we collect via our website and all electronic communication methods, how it is used, and how you can reach us for more information or to exercises your statutory rights.

Who we are?

Together Group Holdings PLC is a company incorporated in England. Our data controller can be contacted via email at info@together.group, via phone or post. Please refer to our contact us page for specific details in your region.

What information do we collect?

Together Group collects personal information such as names, email addresses, mailing addresses, and phone numbers.

The personal data we collect from you includes:

  1. questions, queries or feedback you leave, including your name, email address and phone number if you contact us

  2. your email address and subscription preferences when you sign up to our email marketing

  3. how you use our emails - for example whether you open them and which links you click on

  4. your Internet Protocol (IP) address, details of which version of web browser and operating system you used

  5. information on how you use the site, using cookies and page tagging techniques

How do we use personal information?

We utilise this data for the purposes of:

  1. personalisation of content, business information or user experience

  2. delivering marketing and events communication

  3. carrying out polls and surveys

  4. internal research and development purposes

  5. providing goods and services

  6. legal obligations (eg prevention of fraud)

  7. meeting internal audit requirements

We use Google Analytics software to collect information about how you use together.group. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search.

Google Analytics stores information about:

  1. the pages you visit on together.group

  2. how long you spend on each together.group page

  3. how you got to the site

  4. what you click on while you’re visiting the site

We do not collect or store your personal information (for example your name or address) in a way which is linked to Google Analytics so this information cannot readily be used to identify who you are.

We also collect data in order to:

  1. improve the site by monitoring how you use it

  2. gather feedback to improve our services, for example our email alerts

  3. respond to any feedback you send us, if you’ve asked us to

  4. send email alerts to users who request them

  5. allow you to access our services

We collect relevant data to be used for the ordinary operations of our business on the basis of consent. If you wish to withdraw your consent to store and use your data you can contact us at any time.

When do we share personal data?

Where necessary we may disclose personal data to our affiliates, subsidiaries, partners and advisors in to conduct our normal business operations and for the purposes of marketing communications. You may opt out of marketing communications by using the unsubscribe link in any emails that are sent to you..

How long we keep your data

We will only retain your personal data for as long as:

  1. it is needed for the purposes set out in this document

  2. the law requires us to

In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years.

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.

Your personal data may, throughout the course of its processing at together.group, be transferred outside of the European Economic Area (EEA) – including to our affiliates and subsidiaries. Where this is the case, all appropriate technical and legal safeguards will be put in place to ensure that you are afforded the same level of protection as within the EEA.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.

We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

Your rights

You have the right to request:

  1. information about how your personal data is processed

  2. a copy of that personal data

  3. that anything inaccurate in your personal data is corrected immediately

  4. You can also:

  5. raise an objection about how your personal data is processed

  6. request that your personal data is erased if there is no longer a justification for it

  7. ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with our Data Protection Officer.

Changes to this policy

We may change this privacy policy. Any changes to this privacy policy will apply to you and your data immediately. If these changes affect how your personal data is processed, we will take reasonable steps to let you know.

Links to other websites

Together.group contains links to other websites.

This privacy policy only applies to together.group, and doesn’t cover other group websites and websites that we link to. These services have their own terms and conditions and privacy policies.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to together.group from another website

If you come to together.group from another website, we may receive information from the other website. We don’t use this data. You should read the privacy policy of the website you came from to find out more about this.